Creating email addresses

Create professional email addresses like hello@yourcompany.com with your custom domain.

Create professional email addresses like hello@yourcompany.com with your custom domain.

Requirements

  • Custom domain connected to Promake
  • Active subscription with email feature

Creating an Email Address

  1. Click your profile icon
  2. Select Settings
  3. Go to the Domain tab
  4. Select your domain
  5. Click Add Email or Create Email
  6. Enter the email prefix (part before @)
  7. Confirm creation

You'll receive your email address, temporary password, and login instructions.

Email Address Ideas

  • hello@ - General contact
  • support@ - Customer support
  • sales@ - Sales inquiries
  • info@ - Information requests
  • hi@ - Main contact
  • contact@ - Professional contact

Accessing Your Email

Webmail

Access email through your browser using the email login portal provided in settings.

Email Client Setup

Use your email in apps like Outlook, Apple Mail, or Gmail:

  • Port: 993
  • Security: SSL/TLS
  • Port: 587
  • Security: STARTTLS

Server addresses are provided in your email settings.

Managing Email Addresses

  • View all: Settings → Domain
  • Change password: Find email → Manage → Change Password
  • Delete: Find email → Delete (warning: removes all messages)

Email Limits

Limits vary by plan. Check your plan details for specific email address limits, storage, and daily send limits.