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Custom domain

For a truly professional online presence, publish your website on your own custom domain like www.yourcompany.com.

For a truly professional online presence, publish your website on your own custom domain like www.yourcompany.com.

What is a Custom Domain?

A custom domain is a unique web address that you own:

www.yourcompany.com
mybusiness.com
shop.mybrand.net

Unlike subdomains, custom domains don't include Promake's branding and give you complete control over your web address.

Benefits of Custom Domains

Professional Image

  • No third-party branding in your URL
  • Builds trust with visitors
  • Essential for business credibility

Better for SEO

  • Easier to rank in search engines
  • Build domain authority over time
  • More memorable for repeat visitors

Brand Consistency

  • Match your email domain
  • Unified brand presence
  • Professional business cards and materials

Full Control

  • You own the domain
  • Take it with you if you leave
  • Complete DNS control

Getting a Custom Domain

Option 1: Purchase Through Promake

The easiest way to get a custom domain:

  1. Go to your project
  2. Click Publish
  3. Select Custom Domain
  4. Click Buy a Domain
  5. Search for available domains
  6. Complete the purchase
  7. Domain is automatically connected!

Option 2: Use a Domain You Own

Already have a domain? Connect it to Promake:

  1. Go to your project
  2. Click Publish
  3. Select Custom Domain
  4. Choose Connect Existing Domain
  5. Follow the DNS configuration steps

Buying a Domain Through Promake

Step 1: Search

Enter your desired domain name to check availability.

Step 2: Choose an Extension

Select from available extensions:

  • .com - Most popular
  • .net - Alternative to .com
  • .org - Organizations
  • .io - Tech/startups
  • And many more

Step 3: Review Pricing

See the annual cost for your domain.

Step 4: Purchase

Complete the checkout process.

Step 5: Automatic Setup

Promake automatically configures everything – no technical setup needed!

Connecting an Existing Domain

If you purchased your domain elsewhere (GoDaddy, Namecheap, Google Domains, etc.):

Step 1: Get DNS Settings

Promake will provide you with DNS records to add.

Step 2: Access Your Domain Registrar

Log into where you bought your domain.

Step 3: Update DNS Records

Add the records Promake provides. Typically:

  • A Record - Points to Promake's servers
  • CNAME Record - For www subdomain

Step 4: Wait for Propagation

DNS changes can take up to 48 hours (usually faster).

Step 5: Verify Connection

Promake will confirm when your domain is connected.

Domain Configuration

WWW vs. Non-WWW

Choose how your domain appears:

  • www.yoursite.com
  • yoursite.com

Both will work, but one will be the primary.

SSL Certificate

All custom domains include:

  • Free SSL certificate
  • Automatic HTTPS
  • Automatic renewal

Email Integration

With your custom domain, you can also create professional email addresses. See Creating Email Addresses.

Domain Best Practices

Choosing a Good Domain

  • Keep it short - Easier to remember
  • Make it memorable - Easy to spell
  • Include keywords - Help with SEO
  • Avoid numbers/hyphens - Can cause confusion
  • Check social media - Ensure name is available

After Connecting

  1. Verify it works - Visit your domain
  2. Test HTTPS - Ensure the padlock shows
  3. Update marketing materials - Use your new URL
  4. Set up email - Create professional email addresses

Troubleshooting

Domain Not Working?

  1. Wait - DNS can take up to 48 hours
  2. Verify DNS - Check records are correct
  3. Clear cache - Try incognito/private browsing
  4. Contact support - We'll help troubleshoot

SSL Not Working?

SSL certificates are issued automatically. If you see security warnings:

  1. Wait a few hours after connecting
  2. Clear your browser cache
  3. Contact support if issues persist

Domain Costs

Promake Domains

  • Annual fee varies by extension
  • Renewal pricing shown at purchase
  • No hidden fees

External Domains

  • Only the cost of DNS management (free)
  • You pay your registrar's renewal fees

FAQ

Can I transfer my domain to Promake?

Contact support for domain transfer assistance.

What happens if I cancel my subscription?

Your domain remains yours. The website will go offline but the domain stays registered.

Can I use multiple domains?

Yes, you can point multiple domains to one website.

How long does domain registration last?

Typically one year, with annual renewal.

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