Profile settings
Your profile settings let you personalize your Promake account. Update your name, profile picture, and other personal information.
Your profile settings let you personalize your Promake account. Update your name, profile picture, and other personal information.
Accessing Profile Settings
- Click your profile icon in the top right
- Select Settings
- Go to the Profile tab
Profile Information
Display Name
Your name as shown throughout Promake:
- Appears in the interface
- Used in any shared content
- Can be your real name or nickname
- Click in the name field
- Type your new name
- Click Save
Profile Picture (Avatar)
Your profile image appears:
- In the navigation
- In any shared content
- In team features (if applicable)
- Click on your current avatar
- Click Upload or Change
- Select an image from your device
- Crop if needed
- Save
- Square images work best
- Minimum 200x200 pixels
- Maximum file size: 5 MB
- Formats: JPG, PNG, GIF
- Click on your avatar
- Select Remove or Delete
- Default avatar will be used
Email Address
Your email is used for:
- Account login
- Password recovery
- Important notifications
- Support communication
Your email is shown in profile settings.
Email changes require verification. Contact support if you need to change your email address.
Account Information
Account ID
Your unique account identifier. Useful when:
- Contacting support
- Troubleshooting issues
Member Since
When you created your account.
Account Type
Shows your current subscription plan.
Saving Changes
After making changes:
- Click Save or Update Profile
- Wait for confirmation
- Changes take effect immediately
Tips
Choosing a Name
- Use a name you're comfortable with
- For business, consider your brand name
- Keep it professional if using for work
Choosing an Avatar
- Use a clear, recognizable image
- Professional headshot for business
- Brand logo for company accounts
- Keep it appropriate
Privacy
What's Visible
Your profile picture and name may be visible:
- To support staff
- In shared features (if applicable)
- In team settings (Business plans)
What's Private
- Your email (only visible to you)
- Payment information
- Project contents
Troubleshooting
Avatar Not Uploading?
- Check file size (under 5 MB)
- Try a different image format
- Ensure stable internet connection
Changes Not Saving?
- Refresh the page
- Try again
- Check internet connection
- Contact support if persistent
Name Not Updating?
- Make sure you clicked Save
- Refresh the page
- Log out and back in