Managing subscription

Manage your Promake subscription, view your plan, and update payment methods.

Viewing Your Subscription

1. Click your profile icon
2. Select Settings
3. Go to the Billing tab

You'll see your current plan, billing cycle, next billing date, and payment method.

Billing Portal

For detailed billing management:

1. Go to Settings → Billing
2. Click Manage Subscription or Billing Portal
3. View billing history, update payment methods, and download invoices

Updating Payment Method

1. Go to Settings → Billing
2. Click Update Payment Method
3. Enter new card details and save

If payment fails, update your payment method and Promake will retry automatically.

Changing Your Plan

Upgrading

1. Go to Settings → Billing
2. Click Upgrade
3. Select new plan and confirm payment
4. New features activate immediately

Downgrading

1. Go to Settings → Billing
2. Click Change Plan
3. Select the lower plan
4. Changes take effect at the end of your billing period

Canceling

1. Go to Settings → Billing
2. Click Cancel Subscription
3. Confirm cancellation

You keep access until the period ends, then your account reverts to the free plan.

Billing Cycle

• Monthly: Charged on the same day each month
• Annual: Charged once per year with better value

Contact support to switch between monthly and annual billing.

Invoices

View and download invoices from Settings → Billing or the billing portal. Each invoice shows invoice number, date, amount, payment method, and service period.